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Store Policies

Pricing Information
Shipping
Return Policy
Sales Tax Information
Payment Processing
Data Usage
About Licensing

Pricing Information

All prices displayed on the website are in US dollars (USD) unless otherwise stated.

The prices for goods and services and shipping charges are subject to change without notice. Shipping and Handling charges may or may not equal the actual shipping cost paid by Glow in the Dark Software, LLC. Shipping charges are not included in the display prices for goods and services, but are included during the checkout process.

Shipping Information

Purchases totaling 35 USD or more, exclusive of shipping and handling, are eligible for free standard shipping.

For products that require shipping, Glow in the Dark Software, LLC will ship your order to anywhere in the United States. Glow in the Dark Software, LLC does not ship outside the United States. Orders to Alaska and Hawaii make take longer than quoted elsewhere.

Most products are shipped with USPS via regular ground, Priority Mail or Media Mail. Tracking information may or may not be provided. Orders with shipping addresses in close proximity to Glow in the Dark Software, LLC may be delivered directly by an employee of Glow in the Dark Software, LLC.

You are responsible for entering the correct shipping address. Glow in the Dark Software, LLC is not responsible for goods shipped to an incorrect or invalid address that is provided by the customer.

Handling time is usually less than one business day, but this is not guaranteed.

All shipping and handling times are approximate and can be affected by a variety of occurrences including but not limited to:

  • Natural Disasters such as Floods, Earthquakes, Tornadoes, Hurricanes, and Winter Storms.
  • Road Work, Construction, and Traffic Accidents.
  • Destinations in isolated or far away areas.
  • Heavy order volumes, large orders, or back-ordered items.
Return Policy

You may, for a period of 30 days after purchase, return physical media for a replacement or refund. Returned items may be subject to a restock fee. Restock fees are subject to change without notice. A valid order confirmation number dated less than 30 days old is required to obtain a refund or replacement.

Purchases of downloadable products are non-returnable and non-refundable.

Please contact Glow in the Dark Software via our support page to arrange for a refund or replacement.

Sales Tax Information

Glow in the Dark Software, LLC is based in the State of Georgia. As such, all Georgia customers are subject to state and local sales tax. Georgia additionally requires sales tax to be collected on shipping. We are sorry for the inconvenience.

You may still owe sales tax, even if it is not collected from you. You are responsible for paying uncollected sales tax. Contact your local sales tax authority for more information.

Sales Tax is not included in the display prices for goods and services, but are included, if applicable, during the checkout process.

If you are a tax exempt customer, please call us TOLL-FREE at 1-866-838-3251 to place your order. Please have your tax exemption information with you when you call.

Payment Processing

You may only provide us with credit card information that you are authorized to use. By providing payment information you certify to us that you are authorized to use the information and that all credit card information you provide is accurate and up to date.

All payment processing is provided by PayPal Inc. Your use of the websites e-commerce features is additionally subject to PayPal Incs Terms of Service.

Glow in the Dark Software is not responsible for internet connection fees incurred from using the website or any goods or services provided through the website, including but not limited to fees from: Internet Service Providers, cellular data providers, and telephone providers.

Protecting Your Data

Glow in the Dark Software protects your credit card and personal information with an SSL certificate validated by Comodo CA Limited. Additionally Cashie Commerce the provider of our shopping cart software and PayPal also use SSL to encrypt all transaction data.

For more information please see our Privacy Policy and Terms of Use.

About License Agreements

All software programs sold by Glow in the Dark Software are subject to licensing terms. The license agreement for a particular program is presented to you (the end-user) during installation. By installing the program you are agreeing to the terms and conditions presented to you during installation. Additionally, software programs may require a security key to be entered during installation. This key is provided after the program is purchased.